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Google Rating

4.9

Based on 80 reviews

The Blockage Doctor

4.9

Gage Rossiter

00:30 23 Jun 22

I phoned this firm yesterday and arranged for a plumber to attend my home at 7am this morning. Nic arrived at 7am exactly. He quickly and efficiently diagnosed the problems and we discussed a plan for resolution. A textbook example of professionalism.

Jane Zacho

01:59 09 Jun 22

We are commercial property owners here on the Gold Coast and we have used the service of The Blockage Doctor on numerous occasions. We are so happy with their service and the quality of the work that they have done for us. Lochlan is so nice to deal with and he always responds and attends to our plumbing requirements ASAP. We can more than highly recommend The Blockage Doctor.

Sigrid Larsen

23:26 07 Jun 22

Great experience. They responded right away and were able to fix our issue with no problems. We'd tried calling a regular plumber and paid them for an hour's work just for them to confirm, yes it is in fact blocked, but didn't bring any equipment to actually fix the problem. The blockage doctor plumber arrived with everything he needed to do the job and got it done with no fuss.

M Brennan

00:50 16 May 22

Very happy with the service - they worked hard to fix our blockage and they had multiple specialised machines on hand to get the job done. They were also very good at explaining the work they were doing to locate and fix the blockage. Will use them again!

Yan Wakefield

23:09 28 Mar 22

Such professional, friendly and very prompt service from first phone call to completeing the job of relining pipes and we would not hesitate in recommending The Blockage Doctors to anyone. We have been trying since last November to get a quote from 2 different companies for the relining and kept on getting"we will phone you back" and then never hearing. From first call to The Blockage Doctors to completion off job was a 8 days amazing work, thank you!

Kristine Herd

23:42 20 Mar 22

Very happy with the company. Prompt, efficient, pleasant guys. Highly recommend them.

Peter Fielder

22:48 20 Mar 22

Vishal Dominic

22:00 17 Mar 22

Very happy with the service offered. Personal arrived on time and was very quick to diagnose the issue with the blocked drain. Received proper feedback on the issue with reports, video etc..Very happy with the service and professionalism.👍

stephen morley

19:45 17 Mar 22

great services prompt and very proffesional

Kim Norris

22:22 16 Feb 22

Had an emergency blockage and they had someone there within the hour. I’d definitely recommend and will definitely call them again when needed.

Shawn Tong

02:26 03 Feb 22

Been having a drainage problem and was advised by another plumber to dig out and replace the pipe. So lucky we didn’t listen to him and asked for a second opinion.Shelby came in after a quick call, cleared the blockage and did a CCTV inspection in 30 minutes. He made it very clear there was no damage to the pipe and no need to replace or reline it. Saved us a few thousand bucks.

Bailea Dagan

06:42 31 Jan 22

Absolutely amazing professional yet friendly team - from the over the phone lady to the on the ground tradesmen. Very prompt, reliable and very cost effective. Thanks from Nobby Beach holiday Village

Lisa Coker

23:41 26 Jan 22

Kodok Ceper

20:36 16 Jan 22

prompt arrival, clear communication

Bruce Bruce

05:22 20 Dec 21

The Team from The blockage Doctor were awesome. I asked them to unblock a drain. One of the Guys came out and used a camera to see where the issue was. turned out there were 2 areas that needed clearing. Got his high pressure hose thing and worked his magic. All done in less than 1 hour. Amazing. being that was so easy for them I also had the pipe repaired. That only took them a day and the concrete driveway didn't even have to be touched (i was thinking i would have to dig up the pipe and have it replaced) they did it all within the pipe itself. Such a great friendly team. would highly recommend them.

Jason Zeng

05:54 21 Oct 21

We had a cracked drain which required to be replaced/relined. TBD come out on time and inspected/scoped out the job. They provided excellent advice, multiple options and very competitive quotes for the job. The quotes were provided within hours of coming out. TBD always kept me in the loop with every aspect of the job. They are friendly, professional, honest and very experienced. TBD had to dig up a small area of my front yard for the job, when the job was completed, they did such an amazing job tidying up, I didn't even notice any digging had occurred. Thanks THD for a great job.

Anton Polesskiy

08:19 17 Oct 21

I had problem with the blocked storm water drain in the house for ages. Two companies came, pocketed the money just to tell me that there is a big problem, and they are not sure how to solve it. I was afraid I will have the same experience with TBD, so I have asked up front, will they guarantee they can unblock? Surprised, they said "Sure". And they did. They came, did investigation, came up with best, good and worst case scenarios, and in the end, the best case worked. They have applied for all the required permits with the council, did the job quickly and kept me informed through every stage of the process. Now I do not have to mess with aquarium pumps any more to get the water from under the house. Awesome job. Thank you!

Jamie Sommer

21:41 04 Oct 21

The Blockage doctor solved a problem that 3 previous plumbers failed to see. Don't go anywhere else but these guys. The best of the best.

Mac Hamilton

22:24 20 Sep 21

Great, fast and friendly service, thank you

Tully Henchel

06:01 16 Sep 21

Terrific service, would highly recommend!

Andrew Clinkaberry

21:54 13 Sep 21

Deb Boyle

01:50 01 Sep 21

Very happy with the service overall. From my first phone call to Lachlan, Chris explaining everything at the site inspection to Shelby who handled all the organising and communication in a very efficient, professional and friendly way.

Scott McAuliffe

03:19 31 Aug 21

Emilio was very friendly and very competent at his job. He sorted out our issue through a process of elimination and I can recommend 100%. Service overall 100%. Office was fantastic as well and delivered what they promised.

Jo in Oz (PJA)

03:24 19 Aug 21

Storm water drain replaced after excavation of deep embedded tree roots.Very happy with overall result 😊

amy heyward

13:28 12 Aug 21

The blockage doctor was very quick and thorough when identifying the blockage and were prompt to get Yarra valley water out when this arrose on YVW end and gave great advice on how we could qualify for part reimbursement from YVW.Very happy with service.

Andrew Fyfe

05:06 30 Jul 21

We needed a drainage solution to our 50 year old home whose old stormwater pipes were cracked and difficult to repair. Shane and his team from The Blockage Doctor were able to install a completely new drainage system to connect to the street stormwater. They did a remarkable job were very professional and cleaned up afterwards. We now have the drainage system of a new house after years of flooding. The house is now water tight thanks to The Blockage Doctor!!!

Bryn GilbertGrant

22:09 27 Jul 21

Awesome service and skill, as always!

Stephany Camargo

05:00 20 Jul 21

James Arkcoll

00:15 20 Jul 21

Very professional, quick and responsive. Highly recommend

Police Tax

06:12 14 Jul 21

Aaron Robinson

04:43 13 Jul 21

Being a business owner myself I know the importance of first impressions and the lasting impact of a job well done.I had The Blockage Doctor come over to my house to unblock a stormwater drain that had been blocked for over a year.I was referred to Ben from The Blockage Doctor.When I called to make an appointment I was warmly greeted and informed of the process and the rates.I admit that I called a few other companies to compare rates and was shocked at the high prices they were charging for the exact same service that The Blockage Doctor was giving me.Based on referral and a fair price I decided to choose The Blockage Doctor.I was notified a day before the appointment and also on the day of appointment as to the time Ben was arriving.Ben arrived on time and was very polite, professional and honest.By the presentation of himself and equipment you could see that he takes pride and has a passion for his industry, which is very important.Without a doubt I would very highly recommend The Blockage Doctor to anyone who has an issue with their pipes.Please look no further if you have a pipe issue.Thank you to the team at The Blockage DoctorA JOB WELL DONE!

Brett Laycock

23:42 27 Jun 21

Quick response from web contact, even quicker response to attending site with excellent contact throughout the process. Up to date technology ensured there were no Grey areas when delivering a very detailed report. Would highly recommend as couldn't fault the entire process.

sarah hammond

01:26 25 Jun 21

TBD were unreal. Tim cleaned our drain thoroughly and showed me the drain through the different stages.

Tanya W

07:44 21 Jun 21

TBD came recommended from our normal plumber. They have all the right gear and know how to use it! If blocked drains are your troubles then these guys certainly are the answer to those troubles. Great service!

John M

07:19 21 Jun 21

Very professional over the phone and on site. Kept me informed during the job and very happy to show me what the underground camera was seeing, before and after their work. Highly recommend.

Tracey Furner

13:55 12 Jun 21

There are not enough stars to rate these local heroes high enough for what they have to put their hands in! 🤢 outstanding service with a smile! Great company!

Grace Cloon

01:57 09 Jun 21

After bad experiences with several other companies it was amazing to receive the service that we did from these guys! Exceptional throughout!

Tiffany Hurst

09:56 04 Jun 21

These guys actually are the Specialists in their field! My hubby found them online when we were looking for a second quote for pipe Relining, we sent them the video of our drain and they were able to quote the work we needed done from that. On time, honest, thorough and professional! 5 ⭐️ ‘s

Scott Gregmore

09:10 04 Jun 21

We had The Blockage Doctor out to my elderly parents house in Wantirna last week and I couldn’t of been happier with the service and communication from start to finish. The girls in the office were wonderful in booking the job in and keeping us informed each step of the way. Ben was amazing on the job finding and removing the blockage and showing us the cause and damage to the drain on the camera. The guys returned this week to complete a permanent repair Relining the troublesome section of drain. I wish all experiences with tradies were as good as they are with these guys.

Matthew Ferguson

03:24 03 Jun 21

Anne Dooley

06:09 08 May 21

Thank you to Ben and Shane who diagnosed the problem quickly and repaired a number of pipe section under the slab within a week. They worked hard and did a great job...and did not need to pull up carpet or concrete. Very relieved!

sigi james

05:46 07 May 21

Olivier Rachon

02:33 07 May 21

Very professional. They identified issues and recommended repairs. The services are expensive overall but you get quality outcome. The team was proficient and very friendly. I could feel the sense of care.

Rodney Richardson

22:54 26 Jan 21

Reliable, professional, all the latest gear, reasonably priced in comparison to other quotes. Highly recommend.

Markus Krebs

11:01 29 Jul 20

Overall a great company to deal with. Showed real commitment and a willingness to go the extra mile in sorting out our blocked drain. Highly recommend.

Ratha C.

04:38 26 Jul 20

My plumber contracted The Blockage Doctor to camera my stormwater drains to investigate why my stormwater was backing up underneath my house.Nick from TBD was professional and courteous. He did not mind me hovering around as he thoroughly explained what was going on with my drains and he finally diagnosed my problem correctly - where two previous mobs couldn't, and gave me the runaround.Nick emailed my plumber the camera footage, report and drainage map the same day before I had even paid the invoice! With this information, we were finally able to resolve my stormwater problem, before it started seriously damaging my house. Thank you TBD for providing, professional, honest service, which is actually very difficult to find these days.

Camille Kloens

05:24 16 Mar 20

Was polite , friendly, great job, very impressed, with you g man who came out , Shane

Zac Rogers

06:38 02 Mar 20

Very positive experience. I contacted the Blockage Doctor after an unsuccessful attempt by another plumbing team to remove tree roots from the sewer pipe. They quickly and efficiently fixed the issue. Would recommend to others and use their services again. Good communication and prompt service.

Pete Ts

06:25 12 Dec 19

A big thanks to Shane, who helped us with blocked sewer pipe, best bloke, was easy to deal with and did a great job!!!Recommend him a lot!

Marisha Dudek

23:52 26 Aug 19

Thank you to Nic who fixed the issues with our drain pipe, was here 7am on the dot and fixed the problem in less than a hour so no more backyard pool flooding. Highly recommended, extremely professional and brilliant customer service. Thank you

02:30 06 Aug 19

02:30 06 Aug 19

03:55 19 Jun 19

05:03 22 Jan 19

Lochlan from the Blockage Doctor did an excellent job in replacing blocked sewerage lines located in an extremely difficult position in our hilly back yard. Pipes had been compacted with tree roots and he fixed the problem efficiently at a great price. Have no hesition in recommending the bockage doctor for any plumbing issues :)

Tim Mannix

00:14 22 Jan 19

We have used The Blockage Doctor numerous times to service our clients and assist us where we could not make it. The Block Docs are highly skilled and knowledgeable and have the right equipment for the job, they are quick and reliable. We have also used their relining services. I highly recommend any plumber or retail client to use The Blockage Doctor.Mannix

Michelle Brink

09:49 21 Jan 19

Great service and excellent rates! Fixed our problem in no time. Definitely recommend😁

Tom Tilley

07:52 18 Jan 19

After a bad experience with another “drain specialist” these guys attended promptly and rectified what was deemed impossible by the first plumber. In and out within 45 minutes with the footage of my drain sent to my emails and options for a permanent fix. Service with a capital S!

Katherine Kelly

07:46 27 Nov 18

After a shaky start with The Blockage Doctor, I was thoroughly impressed by the service and information I received from Ben and Teague upon follow up. I was pleased when Ben sent Teague out to my family's property, eager to assist and re-investigate the stormwater drain blockage that had been left unresolved by a previous employee 5 months prior. His extremely friendly nature and dedicated work ethic ensured that my family understood the problem wholly and in laymen's terms. He went on to complete a meticulous survey and took a great deal of care to leave the house in better condition than when he arrived. Their performance went over and above our expectations - thank you. I highly recommend their services and look forward to working further with The Blockage Doctor.

Petar Rizoski

10:32 26 Oct 18

Great friendly service at a fair price.

Deb

08:14 05 May 18

I called the blockage doctor after outside my bathroom would flood every time i had a bath. Bart arrived on time and was efficient in clearing the blockage in my overflow relief gully which was stopping the bath water from getting into the sewer pipe. He ran me through step by step what he was doing and advised me on how to stop it happening again. Highly reccomend and very reliable.

Nathan W

20:47 02 May 18

Could not of asked for better communication, efficiency and thoroughness from Ben from the Blockage Doctor today. From go to woh he was an absolute champion. Got rid of the tree roots and sent me the video of my drain. 2 days later he returned with Bart and they relined my problem sections in and out within the day. A+ service! Both guys a credit to their company!

Dalida Danyluk

22:34 14 Apr 18

Highly recommend. No hidden costs. Charge reasonable in comparison with another Company I had quote for the work. They arrived at the site as promised the next day and fixed the problem. Professional and courteous.

Felicity Pope

08:44 01 Apr 18

Amazing work! Thanks Tim and Ben for all your help.

Felicity Pope

08:43 01 Apr 18

Sonya Sullings

03:19 20 Mar 18

Great serviceTim turned up and worked really quickly to clear out our blocked drains.Reasonable price compared to others, we wouldn't hesitate to recommend him

Ally Herbert

10:18 19 Mar 18

Both myself and a family member have called out Lochlan for blocked drains. Very impressed - friendly and professional service. Great result at a fair price.

jacob bick

10:15 19 Mar 18

Called TBD after landscapers had completed a complete bodge job of my backyard and filled the main drain line with concrete. Escavated, removed blocked pipe, installed new and refilled with great efficiency. Highly recommend TBD Tim and Ben for their great service and knoledge.

Andrew Barrett

02:18 19 Mar 18

I called the blockage doctor after a suspected blocked sewerage pipe. Tim arrived and inspected the pipe and showed me where the problem was and walked me through why this has happened. Excellent service and fixed in a quick manner so it will never happen again! Highly reccomend to all!

James Ward

01:34 19 Mar 18

Excellent service, honest and reliable team.

Kapila Siriwardana. Wijayawimala

09:24 08 Dec 17

Tim was absolutely a very good person to recommend for the others as he is friendly , fully equipped, on time and very efficient. His finding was spot on as he did a great job at my place last week. I referred him to one of my mates and he was too happy about the job Tim carried out.Keep up your good work.

Pamela Watson

07:44 05 Dec 17

Great service from Ben. Helpful and friendly. Identified the problem and fixed it quickly. Can't ask for more than that if you have blocked sewer pipes! Thoroughly recommend The Blockage Doctor

Hannah

12:40 15 Jun 17

We had a blocked drain (had never had one before) and didnt know who to call. I found The Blockage Doctor on google ..they had upfront pricing..and Said they could have a plumber at my house within the same day- which they did.All round they were reliable, on time and got the job done within an hour.I ended up very relieved and happy in what was at first what i thought was going to be a stressful costly circumstance. Thankyou to the two men that came..for great communication first up..and getting the job fixed. 10/10 guys,*They even sent me the footage of my drain before they had even left my property.

Patrick Liddy

08:04 15 Jun 17

called the blockage doctor late at night, they had some body out within an hour on a saturday night, cleared the blockage with in 45 minutes, would recommend to anyone with blocked drains and would like the fixed properly the first time.

Matt McLellan

22:21 22 Jun 16

Great service great blokes. Can't thank them enough for clearing our blocked sewar.

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